Reference

timur99 Legal for Indonesian Accounts

timur99 Legal sets out how we handle account access, wallet records, personal data and policy requests before you open an account.

Account termsData handlingLocal access rulesContact requests
timur99 timur99 Legal for Indonesian Accounts
POLICY CONTACT ROUTES

Get Help With A Legal Request

A clear contact route helps when you need a policy answer rather than a lobby response.

Account access For a Legal question about phone verification, a locked login or account details, contact…
Wallet records If DANA, OVO, GoPay or QRIS records need checking, send the transaction reference and…
Policy changes To ask for a data correction, access copy or policy clarification, identify the account…
HOW WE HANDLE DATA

Your Legal Controls Inside timur99

We keep Legal practical by separating account security, payment evidence and policy requests. Phone verification helps connect access to the correct account, while transaction references help us trace DANA, QRIS or bank-transfer…

Data handling

We use the details you submit, such as your phone number and account identifiers, to operate access and answer requests. We do not ask support messages to contain passwords or one-time codes.

Cookie choices

Cookies can help preserve a session and remember necessary settings on your device. You can adjust cookie controls in your browser, although some account steps may then need to be repeated.

Account security

Keep your phone, password and verification codes private. If access looks unfamiliar, stop sharing codes, contact support through the account path and mention the affected sign-in step.

Record retention

Account and payment records may remain available for service reconciliation, dispute handling or legal duties. Retention depends on the record type and the reason it was collected.

Correction requests

You can ask us to correct inaccurate account details by contacting support with the registered phone number and the specific field that needs changing.

Policy owner

For a Legal matter involving access, privacy, cookies or payment evidence, contact support and label the subject clearly. We will route the request for the appropriate account response.

Answers About Legal And Access

These Legal answers cover the questions we expect before an Indonesian account is opened. They explain what you submit, how access is checked, how payment evidence is handled and where to send a request. Read the current terms alongside these answers, because a specific account situation may require additional verification or a location-based decision.

Legal covers account conditions, phone verification, personal data, cookies, payment records, access decisions and contact requests. It applies to your use of timur99 where local law permits.

Yes, our Legal wording is prepared for the Indonesia account path, including DANA, OVO, GoPay, QRIS and Indonesian bank routes. Access still depends on local law and your location.

Phone verification connects the account to a reachable contact and helps us handle access requests accurately. Complete that step before account access, and never send a verification code to support.

We may use transaction references, account identifiers and receipt details to reconcile DANA or QRIS activity. Send only the requested evidence; wallet passwords and one-time codes are not needed.

You can request a correction by contacting support through the account path. State the registered phone number, the inaccurate field and the replacement detail so we can assess the request.

Retention varies by record type and purpose. We may keep account, payment and contact records for reconciliation, dispute handling or legal duties, then remove them when no longer needed.

Use the support contact route linked to your account and label the message as a Legal request. Include the subject, registered phone number and reference number, but exclude passwords and codes.